Trust & Safety
We’re building a global online collaborative investments platform for Chinese investors and Global investees based on honesty, trust, and enthusiasm. Let’s get to work. We ensure user trust, protect user rights, and mitigate legal risk through policy definition, the term of services enforcement, and safety advocacy. At LoongList, our top priority is nurturing a trusted open platform.
Provide a safe and trusted platform
Our goal is to provide a safe and trusted platform where investors and investees are honest, respectful and professional. You have our commitment. We will keep it that way.
We encourage our community to report suspicious activity, the Contact Us page, or the “Report” link on every project/event/property page.
Trust & Safety Team
Our in-house team of experts reviews the data and customer feedback closely and takes appropriate action to protect the integrity of our platform. Low feedback scores and a high number of disputes aren’t acceptable on LoongList.
Real people. Real photos. Real identities.
Get to know who you’re dealing with. It’s great to put a face to a name, and that’s why we encourage real photos and names on LoongList profiles. We want to make sure everyone is using real identities.
We don’t sell your info
We promise all of the information you provide to LoongList is for the benefit of the investors/investees relationship. We won’t collect your information and sell it.
Investees are responsible for their projects.
When investors invest in a project, they’re trusting the investee to do a good job, so if investors don’t know them personally or by reputation, do a little research first. LoongList doesn’t evaluate a project’s claims, resolve disputes, or offer refunds — investors decide what’s worth investing in and what’s not. Some projects won’t go as planned. Even with an investee’s best efforts, a project may not work out the way investor hopes. LoongList has a track record, but nothing’s guaranteed. Keep this in mind when you invest in a project.
Fraud Awareness and Prevention
- – There Are No Shortcuts
Investing or looking for funding, like any other worthwhile endeavor, requires effort. There are no shortcuts, but there are plenty of pitfalls. The number and types of scams on the internet would take an army of accountants a lifetime to track and calculate, but most are variations on a theme. To minimize your odds of getting scammed, never simply make an investment decision based strictly on information that you obtained online or several emails.
- – Apply Common Sense
Scam artists understand greed and cater to it by promising to deliver something for nothing. If you think you’ve found a “golden nugget”, or you have been the lucky recipient of an email from a foreign national desperate to give away millions of dollars in exchange for your help, remember that greed makes you gullible. The best way to protect yourself from this type of activity is to apply common sense. No matter what you think you have learned online or how much you have convinced yourself that the information that you have uncovered is legitimate if it looks too good to be true, it probably is.
- – Know who you’re dealing with
Try to find a member’s profile, and ask them to add outside links ( LinkedIn page or website ), so you will get more information about who you’re dealing with. Do an online search for the company name and website, and look for reviews. If people report negative experiences, you’ll have to decide if the offer is worth the risk.
- – Know that wiring money is like sending cash
Con artists often insist that people wire money, especially overseas, because it’s nearly impossible to reverse the transaction or trace the money. Don’t wire money to strangers, to people who insist on wire transfers for payment.
- – Don’t send money to someone you don’t know
Never pay fees first for the promise of a big pay-off later — whether it’s for a loan, a job, a grant or a so-called prize.
We listen, monitor the system and take action. We hope you enjoy getting involved.
If there’s anything at all you need to know, PLEASE ASK.
We’re building LoongList together, across the world.
Updated: March 2018